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[ Domestic worker falls ill ] Is the employer responsible for the medical expenses? How to calculate sick leave? What if the helper is diagnosed with a critical illness?

【工人姐姐睇醫生】僱主要比醫療費?政府門診收費?病假點計?
Author
Cassidy Wong
Created On
2026-04-16
Edited On
2026-05-26
Text Size

Foreign workers take care of the daily life of their employers, but in case the worker's sister gets sick and needs to see a doctor, or even gets cancer, what should be done? In this article, Kwiksure breaks down the 2026 outpatient charges for foreign workers to see government doctors and public hospitals, explains in detail how to calculate foreign workers' sick leave and disease allowance, and shows how domestic workers' insurance covers outpatient, dental, and inpatient medical expenses, reducing the financial burden on employers.

Table of contents
  • Should a foreign domestic helper's medical expenses be paid by the employer when she falls ill?
  • Public hospital and government outpatient fee increases in 2026
  • Is it enough to only buy workers' compensation insurance?
  • Comparison of medical coverage for domestic helper insurance
  • Is there a system for calculating paid sick leave for foreign domestic helpers?
  • What should you do if your domestic helper contracts a serious illness?
  • What should be done if a domestic helper becomes pregnant or miscarries?
  • Are Indonesian and Filipino domestic helpers reluctant to see doctors due to illness? How should employers respond?
  • Frequently Asked Questions
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快而保為你比較全港的綜合家傭保險,為外傭、工人姐姐、家務助理、鐘點工人提供醫療、意外、住院手術等賠償。

Should a foreign domestic helper's medical expenses be paid by the employer when she falls ill?

according to Standard Employment Contract, The terms of the agreement stipulate that if a domestic helper becomes ill or injured during her employment period (excluding cases where the domestic helper leaves Hong Kong voluntarily or for personal reasons, such as returning home for a holiday), the employer must provide free medical care to the domestic helper, regardless of whether the illness or injury is caused by work. This includes paying for consultations, hospitalizations, and dental emergencies.

On the other hand, domestic helpers need to receive treatment from any registered doctor provided by their employer. Therefore, it is best for both parties to reach a consensus as early as possible, specifying which doctor should be consulted in case the domestic helper is ill or injured.

Public hospital and government outpatient fee increases in 2026

Starting January 1, 2026, the emergency room fee has increased significantly from $180 to $400 (exempt for critical and emergency patients), while non-emergency radiological diagnostic and pathological examination services have changed from being free to costing $50 to $500. Basic services, such as X-rays, remain free.

Government outpatient fees overview

Government outpatient fees (HKD)

Serve

Old charges

Current Fees

Inpatient services (emergency beds)

Admission fee

75

Cancel

Hospitalization every day

120

300

Emergency Room

 

180

400

(Fee waiver for triage categories I (critical) and II (emergency))

Non-emergency radiography services

Basic Projects

No additional fees

free

Advanced Projects

50

High-end projects

200

Should a female worker go to a public or private hospital if she is sick?

Domestic helpers can enjoy the same public healthcare benefits as local residents as long as they have a Hong Kong identity card. However, due to the significant increase in public healthcare fees, it is recommended to visit a private clinic for minor illnesses and make a Domestic helper insurance claim. In the end, it only costs a few dozen dollars out of pocket, which is relatively cheap and saves waiting time. However, if the domestic helper has a chronic illness, the fees at private clinics are extremely high. In this case, it is recommended to seek treatment at a public hospital with relatively lower fees.

快而保為你比較全港的綜合家傭保險,為外傭、工人姐姐、家務助理、鐘點工人提供醫療、意外、住院手術等賠償。

Is it enough to only buy workers' compensation insurance?

Labor insurance does not cover medical expenses.

Since employers are required to pay for their domestic helpers' medical expenses, purchasing domestic helper insurance not only protects the helper but also protects the employers themselves. Some employers may feel that purchasing only labor insurance for their domestic helpers is sufficient, but labor insurance is just a mandatory requirement under Hong Kong law and does not include medical insurance. Consumer councils believe that the protection provided by labor insurance is insufficient. It is recommended that employers purchase comprehensive domestic helper insurance.

Domestic helper insurance main coverage

Most domestic helper insurance policies already cover the costs specified by the employer in the "standard employment contract".In case the domestic helper gets sick, you don't have to bear the expensive medical and surgical costs:

  • Outpatient fees and medical expenses for the female worker at the hospital or clinic
  • Surgical costs and hospitalization fees during hospitalization
  • Cost of a dental emergency

Comparison of medical coverage for domestic helper insurance

Comparison of medical coverage for domestic helper insurance (HKD)

 

outpatient expenses

Surgery and hospitalization costs

Dental fees

Personal accident insurance

Optional cancer and heart disease coverage

MSIG iHelper Domestic Helper Insurance - Standard Plan

 

Insure MSIG Domestic Helper Insurance Now

3,000

25,000

1,500

Two-thirds of the actual cost

100,000

Blue Cross MaidSafe Insurance - Plan B

 

Insure Blue Cross Domestic Helper Insurance Now

3,000

20,000

1,500

100,000

Generali Domestic Helper Insurance 

 

Insure Generali Domestic Helper Insurance Now

5,000

25,000

2,500
(Additional protection)

100,000

*The above information is for reference only as of April 17, 2026. All information is subject to the announcements of the relevant insurance companies.

Is there a system for calculating paid sick leave for foreign domestic helpers?

According to Hong Kong law, Foreign domestic helpers can accumulate 2 days of paid sick leave for each full month of employment within the first 12 months of employment; thereafter, they can accumulate 4 days of paid sick leave for each full month of employment, with a maximum of 120 days of paid sick leave.

As long as the domestic helper can provide a proper doctor's certificate, the employer can...It is necessary to allow domestic helpers to take paid sick leave. During sick leave, a domestic helper's wages are equal to four-fifths of their average daily wage, and must be paid no later than the normal payday.

What should you do if your domestic helper contracts a serious illness?

Can a domestic helper be dismissed due to illness?

Can't. According to Hong Kong law, it is illegal for an employer to dismiss a domestic helper on the grounds of illness. Once convicted, the employer may be fined up to $100,000. The domestic helper may also seek compensation from the employer for wrongful dismissal.

Medical repatriation: Guarantee for foreign domestic helpers to return home for medical treatment when seriously ill

According to the standard employment contract, if a domestic helper becomes seriously ill and is unable to work and needs to be sent back to her hometown for treatment, the employer must bear her airfare and transportation costs. Most domestic helper insurance policies cover the cost of sending a domestic helper back to her country of origin when she is seriously ill.

What should be done if a domestic helper becomes pregnant or miscarries?

Under Hong Kong law, domestic helpers who have served their employers for 40 weeks or more under their contract are entitled to 14 weeks of paid maternity leave; those who have served less than 40 weeks are entitled to unpaid maternity leave. Employers cannot dismiss a domestic helper due to pregnancy, but if the helper intentionally concealed her pregnancy at the time of employment, the employer is not obligated to pay maternity leave wages. For any questions regarding a domestic helper's pregnancy, you can seek assistance from Path Finders and related organizations.

How to handle a pregnant domestic helper

1. Domestic helpers must notify their employers of their pregnancy and obtain confirmation from a doctor, providing a medical certificate with the expected due date (EDC). Without a valid reason, employers cannot dismiss domestic helpers on the grounds of pregnancy.

2. Employers can communicate with the pregnant domestic helper and understand her thoughts. For example, whether it is necessary to return to the place of origin to give birth and postpartum plans, etc.

3. Adjust the work content of pregnant domestic helpers according to their physical condition, and avoid assigning them dangerous or physically demanding jobs, such as climbing or lifting heavy objects.

4. Arrange maternity leave for domestic helpers, which usually begins 2 to 4 weeks before their due date.

5. Some comprehensive domestic helper insurance plans cover the additional expenses incurred by employers when hiring overseas domestic helpers during their maternity leave. If necessary, employers can review the terms and conditions of the purchased insurance plan to make a claim.

Methods for handling miscarriages of domestic helpers

If a domestic helper suffers a miscarriage during pregnancy, the employer should treat it as sick leave and grant the helper sick leave based on a doctor's certificate. During the relevant sick leave period, the employer may not terminate the employment contract. If the foreign domestic helper is employed by "Continuous Contracts" and has accumulated enough paid sick leave, Employers must provide foreign domestic helpers with a sick leave allowance equivalent to 4/5 of their average daily wage.

Employers are not required to pay for expenses related to the domestic helper's pregnancy.

Foreign domestic helpers are entitled to access Hong Kong's public medical services during their employment contract period, enjoying the same prenatal and postnatal checkups as residents, and can also give birth in public hospitals; if the domestic helper presents a valid doctor's certificate, the employer should treat it as sick leave, but Employers are not required to pay any expenses related to the domestic helper's pregnancy or childbirth. For example, examination fees or baby supplies.

Regarding miscarriages of domestic helpers, unless there is a doctor's certificate or other proof that the miscarriage was caused by work-related reasons, the employer is not required to bear the related expenses. Most comprehensive domestic helper insurance policies do not cover all complications related to the domestic helper's pregnancy, miscarriage, abortion, and childbirth. Employers need to carefully review the policy terms and conditions.

快而保為你比較全港的綜合家傭保險,為外傭、工人姐姐、家務助理、鐘點工人提供醫療、意外、住院手術等賠償。

Are Indonesian and Filipino domestic helpers reluctant to see doctors due to illness? How should employers respond?

Some Filipino and Indonesian domestic helpers usually only take over-the-counter medicine or wait for their bodies to recover on their own, and rarely seek medical treatment on their own, because seeking medical treatment in hospitals in their hometowns is very expensive.

However, in Hong Kong, if a domestic helper is sick and refuses to seek medical treatment, the employer can explain the situation in Hong Kong to the helper. If they are afraid of taking medicine, the employer and the helper can go to a clinic or hospital together so that the doctor can explain the illness and the necessity of taking the medication. The employer should also patiently communicate with the helper to make them understand that taking medicine will help them recover sooner, rather than simply blaming them.

Frequently Asked Questions

Can an employer dismiss a domestic helper who is on sick leave or pregnant?

No. According to Hong Kong law, except for domestic helpers who are immediately dismissed for serious misconduct, it is illegal for an employer to dismiss a domestic helper on the grounds of illness or pregnancy. Upon conviction, the employer may be fined up to HK$100,000, and the domestic helper may also seek compensation for unreasonable dismissal from the employer.

If a domestic helper gets sick or injured during her leave, is the employer required to pay for her medical expenses?

Yes, it is required. According to Hong Kong's Standard Employment Contract, if a domestic helper becomes ill or injured during employment, regardless of whether it is work-related, the employer is obligated to provide free medical care, including consultation fees, hospitalization fees, and emergency dental care. This does not apply if the domestic helper becomes ill or injured while voluntarily leaving Hong Kong for personal reasons.

Do domestic helper insurance policies include critical illness coverage?

Most domestic helper insurance policies do not cover critical illness, only providing basic hospitalization and outpatient medical coverage. If employers wish to cover serious illnesses such as cancer or heart disease for their domestic helpers, they can add optional upgrades such as "critical illness coverage" or choose a higher-level insurance plan based on the coverage details.

Can a maid who sees a dentist claim insurance?

Foreign domestic helpers are typically only eligible to claim reimbursement for emergency dental care, such as tooth extractions, fillings, or pain relief. Most of these claims have annual reimbursement caps or limits per visit. However, if the helper's dental problems are not emergencies, such as simple teeth cleaning or whitening, the law does not mandate employers to pay for treatment, and insurance will not cover such cases.

Contact Kwiksure to get domestic helper insurance quotes

Kwiksure has over 20 years of experience in the domestic helper insurance industry, comparing quotes from over 60 insurers in Hong Kong. Use our online quotation tool now to get a free domestic helper insurance quote!

The above information is for reference only. Kwiksure takes no responsibility for the accuracy and timeliness of the information. For the coverage, mode of compensation, benefit limit and premium levels of any specific insurance plan, please refer to the relevant policy terms.

Cassidy Wong
Author
Cassidy Wong

Cassidy is a content creator at Kwiksure. She mainly writes about cars and travel. She has previously worked in advertising creation and online media editing. She loves writing and is keen on discovering the latest topics. She is committed to bringing fresh, interesting and practical information to readers.

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