[Korea Travel 2026] Guide to E-Arrival and SeS Automated Clearance in Korea + Airport Self-Service Tax Refund
South Korea is a popular tourist and shopping destination for Hong Kong residents. Kwiksure will explain the application process for South Korea's electronic entry system, SeS automatic clearance, and airport self-service tax refund, ensuring a smooth and uninterrupted journey from entry to exit.
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South Korea's new electronic entry regulations
Starting January 1, 2026, South Korea will fully implement electronic entry procedures, replacing paper entry cards. All travelers will be required to submit their entry applications online within 72 hours of arriving in South Korea.
Tutorial on applying for the South Korean electronic entry declaration card

Required documents
- Valid passport
- Flight number
- Accommodation address in South Korea
- Email address
South Korea E-Arrival Declaration Card Application Steps
- Click "Declare" under "Personal Electronic Entry Declaration" on the Electronic Entry Declaration Card Webpage within 72 hours of arrival
- Agree to all terms of collection and use of personal data, fill in the email address and click "Confirm"; applicants under the age of 14 must have their parents or guardians fill in the form on their behalf.
- Upload a photo of your passport's personal information page and travel information, including arrival and departure flight details, purpose of entry, accommodation address, and occupation, and submit an application form.
After submitting the application, applicants can immediately download the PDF file or save a screenshot of the arrival card for reference. There is no waiting period for approval or any fees involved. If there are any changes to the information, they must be reported on the Web page before immigration. Upon arrival in South Korea, simply scan your passport for entry; no application form is required.
Exempt from declaration
The following individuals are exempt from submitting an electronic arrival card:
- Holding a Korean Alien Registration Card (such as a permanent resident card or work visa).
- Passengers holding a valid K-ETA (Electronic Travel Authorization).
- Passengers using the SES electronic clearance system
- Airline crew members
SeS Automatic Customs Clearance Application Tutorial
When entering South Korea, you can also apply for the "Korea E-Channel" SeS (Smart Entry Service) to enter through automatic gates that read your passport. Hong Kong SAR passport holders can apply for it for free at designated locations in the airport. After completing the application, they will be exempt from submitting an electronic arrival card.
SeS Automated Customs Clearance Application Eligibility
- Holders of visa-free chip passports
- Must be 17 years of age or older
- The Passport must be valid for at least 6 months.
- No criminal record in South Korea
SeS Self-Service Immigration Application Steps
- At the application center, take a waiting number as instructed by the staff and wait to be called.
- Record your fingerprints and take photos as required by staff.
- Fill in your phone number (Hong Kong phone numbers are acceptable).
The process takes about 5 minutes, but travelers who plan to apply at immigration should allow more time to avoid delays affecting their immigration arrangements.
SeS Self-Service Immigration Application Location
Incheon Airport T1
Location: In front of Section H of the departure building on the 3rd floor
Service hours: 07:00-18:00
Busan Gimhae International Airport
Location: 2nd Floor, Departure Affairs Section (출국사무과)
Service hours: Monday to Friday, 09:00-18:00
Jeju International Airport
Location: In front of the VIP lounge on the 3rd floor
Service hours: Monday to Friday, 09:00-18:00
In addition to major airports, you can check the other locations throughout the Hi Korea Official Website.
SES validity period
The SeS is valid until the passport expires, and a new application must be submitted after the passport is renewed.
South Korea Tax Refund | Two Ways to Get a Tax Refund
Even if tourists travel to different regions of South Korea, they can apply for a tax refund together as long as they meet the eligibility requirements. In addition to counter services, self-service tax refund machines are available for tourists at popular tourist destinations, large department stores, and airports in South Korea, where they can choose to receive a refund in cash or by credit card.
South Korea Tax Refund | Duty Free VS. Tax Refund
In South Korea, most stores offer tax-free or tax-refund options. When shopping, you should pay attention to whether the price charged by the merchant is tax-free.
|
Duty Free |
Tax Refund |
|
|
Store Type |
Supermarkets, department stores, and drugstores participating in the tax refund program, such as Lotte Mart, E-mart, and Olive Young, etc. |
Displaying a Tax Free or Tax Refund sign |
|
Goods tax |
Taxes have been deducted from the tourist's payment. |
Payment will be made at checkout, including tax. |
|
Payment methods |
You need to show your passport to prove your foreign status when checking out. |
|
|
Tax refund procedures |
No tax refund procedure required |
You need to keep the receipt for tax refund procedures. |
South Korea Tax Refund | South Korea Tax Refund Eligibility
Those eligible for a tax refund must meet the following conditions:
- Staying in South Korea for no more than 6 months
- Departure within 3 months of purchase
- Spend 15,000 Korean Won or more in a single transaction at participating stores to receive a tax refund.
- Hold a tax refund form from the store that says "TAXFREE".
- When departing the country, bring your tax refund receipts, shopping receipts, and unopened and unused tax-inclusive goods.
South Korea Tax Refund | Airport Self-Service Tax Refund Machine Amount Limit
Although there is no limit to the amount you can spend for a tax refund in South Korea, the self-service tax refund machines have a maximum refund amount. If you exceed this limit, you will need to go to the customs counter to process your refund.
- A single tax refund exceeding 75,000 Korean won
- You need to go to the customs tax refund counter to process it; the goods need to be inspected and stamped by customs before they can be checked in as baggage.
- For single tax refunds of less than 75,000 Korean won
- Tax refunds can be processed at self-service kiosks, and baggage can be checked in directly during check-in.
South Korea Tax Refund | Airport Self-Service Tax Refund Machine Procedures
1. Separate your luggage according to the amount of tax refund.
The self-service tax refund machine can only process receipts with a single refund amount of less than 75,000 Korean won. For amounts exceeding this, you will need to go to the counter and undergo customs inspection.
2. Proceed to the self-service machine to scan your passport and tax refund form.
First, select your language, then scan your passport's information page at the self-service machine, and finally scan all your tax refund forms. Eligible forms will display an "O" in the "Customs Confirmation" field; if an "X" appears, you must bring the unopened and unused purchased goods to the customs declaration counter for processing. If the forms cannot be scanned, you may have already received your refund.
3. Collect your refund after leaving the country as instructed.
Passengers can choose to receive payment by credit card or cash, and must proceed to the tax refund counter or machine after departure to collect the cash or refund to their card, as displayed on the machine.
4. Check-in and baggage drop-off
Baggage for which a tax refund was successfully processed at the self-service machine can be checked in directly during the check-in process.
South Korea Tax Refund | Location of Self-Service Tax Refund Machines at Incheon Airport
Incheon Airport - Terminal 1
- Before leaving the country
- Next to counters B, E, J, and L on the 3rd floor
- After leaving the country
- The duty-free area is located on the 3rd floor near gate 28, next to the central pharmacy on the 3rd floor of the terminal building.
- Business hours: 24 hours
- Contact number: 032-743-1009
Incheon Airport - Terminal 2
- Before leaving the country
- Near the check-in counters D/E on the 3rd floor
- After leaving the country
- The duty-free area is on the 3rd floor, opposite gate 250, near gate 253.
- Business hours: 24 hours
- Contact number: 032-743-0647
*Information is for reference only. The actual location of the machine is subject to change. Please check the location on the Incheon Airport website.
South Korea Tax Refund | Important Notes on South Korea Tax Refund
1. Allow time
Due to the large number of people processing tax refunds and boarding, please allow more time at the airport to complete the tax refund procedures and check your luggage, so as not to miss your flight due to long queues or not have time to process the tax refund.
2. Collect all tax refund documents and process them in one go.
Receipts that meet the tax refund criteria will have the word "TAXFREE" on them. When shopping, travelers can keep all their tax refund receipts in one place for convenient processing and to save time.
3. Do not open or use tax-refunded goods.
Goods eligible for tax refunds in South Korea cannot be opened or used within the country. Customs will also conduct random checks on duty-free goods. Travelers need to keep the tax-refund goods safe until they have completed the tax refund procedures and left the country before they can be used.
Frequently Asked Questions
If my passport has previously been registered with a SeS (Security Status) card, do I need to fill out an electronic entry declaration card when entering South Korea?
No. Successful applicants for SeS are exempt from filling out the electronic entry declaration card. However, upon renewing their passports, they will need to reapply for SeS or fill out the electronic entry declaration card to enter the country.
Can I open and use the goods that I have received a tax refund for in South Korea within the country?
No. Goods eligible for tax refunds in South Korea must be unpacked and used only after departure from the country.
Can South Korean tax refunds be combined into one calculation?
In South Korea, tax refunds are calculated based on each purchase. As long as the tax refund requirements are met on the same receipt, even if multiple purchases are made at different stores, a tax refund can be processed together.

